Shipping policy

 

Thank you for shopping with Third Degree Laser Cuts! Many of our products are handcrafted or prepared to order, and we take care to ensure each item is properly finished, inspected, and packaged before shipment.

Processing Time

Please allow 5–10 business days for your order to leave our warehouse after your order is placed.

This 5–10 business day timeframe is our estimated processing and fulfillment time before shipment and does not include the time your package spends in transit with the shipping carrier.

Business days do not include weekends or federal holidays. During holidays, sales, or periods of unusually high order volume, processing times may be longer.

Shipping & Delivery

Once your order leaves our warehouse, delivery time will depend on the shipping method, carrier, and destination. Carrier transit times are estimates and are separate from our 5–10 business day processing timeframe.

Delivery may be affected by weather, holidays, carrier delays, or other circumstances outside the control of Third Degree Laser Cuts.

Order Tracking

When tracking is available, you will receive shipping confirmation and tracking information once your order has left our warehouse. Please allow time for the carrier to scan your package and update its tracking status.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please verify your shipping information before submitting your order.

Third Degree Laser Cuts is not responsible for delays, returned packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Lost, Delayed, or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's services and policies. If your package is significantly delayed, please check your tracking information or contact the carrier for additional details.

If your order arrives damaged, please contact Third Degree Laser Cuts as soon as possible. We may request photographs of the damaged product, packaging, and shipping materials so we can determine the best way to assist you.

Third Degree Laser Cuts is not responsible for packages that are lost or stolen after the carrier has confirmed delivery to the address provided with the order.

Questions About Your Order

If you have questions regarding your order, processing, or shipping, please contact Third Degree Laser Cuts. We appreciate your patience while we prepare your order and sincerely thank you for supporting our small business.

Please allow 5–10 business days for orders to be processed and leave our warehouse. Shipping transit time begins after your order has shipped.